Refund policy
we are committed to providing our customers with high-quality products and an exceptional shopping experience. Due to the nature of the products we sell, we have a strict return and exchange policy to ensure hygiene, safety, and product integrity.
🚫 Non-Returnable & Non-Exchangeable Items
For health, hygiene, and safety reasons, we do not accept any returns or exchanges on the following categories:
- Skincare products
- Cosmetics & Makeup items
- Perfumes
These items cannot be returned or exchanged once purchased, regardless of whether they are opened or unopened.